Voip Phone Services

VOIP Services

Winfall’s Voice Over IP Service for both Business and Home is an easy way to stay connected without the high cost of a traditional analog phone line.

Keep the features and quality of the analog service you’re used to with great savings. With our clear voice technology, your calls will be as clear as ever.

Plus, it’s contract free! All from a trusted Made in Canada company.

 

STANDARD FEATURES:

Administration Tools

  • Communications Manager – web based Management GUI
  • Communications Manager User Portal – web portal for each User Extension

Core Features

  • Internationalization with Multiple-Language Support
  • User Extensions
  • Feature Codes
  • Special Lines
  • Special Mailboxes
  • Multiple Phones per Extension
  • Virtual Extensions
  • Call Flip (Transfer to/from Mobile)
  • DIDs and Inbound Routes
  • Schedule Based Inbound Call Routing
  • Operator Managed Inbound Call Routing
  • Multi-level IVR / Auto Attendants
  • Music on Hold – System Wide or per User Extension
  • Extension Monitoring (presence or BLF)
  • Dialing Permissions (Groups and per Extension)
  • Ring Groups
  • Hunt Lists (lists of Ring Groups)
  • Dial By Name Directory
  • Integration with Overhead Paging Systems
  • Phone-to-Phone Intercom
  • Corporate Contact Directory with Click-to-Call
  • CRM Integration / Screen Pops
  • Call Parking
  • Call Forwarding
  • Call Screening
  • Call Recording
  • Voicemail Features
  • Voicemail to Email Forwarding
  • Message Waiting Indicator
  • Multiple Voicemail Folders
  • Web Access to Voicemail
  • End User Features
  • Unified Inbox (Voicemail/Fax/Email)
  • Company Contacts with Click-to-Call
  • Personal Contacts with Click-to-Call
  • Voicemail Configuration
  • Find Me / Follow Me
  • Call Forwarding on Busy
  • Call Forwarding on No Answer
  • Do Not Disturb
  • Web Access to Voicemail Messages
  • Web Access to Recorded Calls
  • Selective Call Forwarding
  • Call Blocking
  • Selective Call Screening
  • One-touch Call Recording
  • Call Detail Records (CDR) with Click-to-Call
  • Outbound PDF to Fax via Web
  • Language Selection
  • Call Features
  • Caller ID Modification
  • Distinctive Ring for Internal/External Calls
  • Attended Transfer
  • Blind Transfer
  • Call Parking
  • Group Call Pickup
  • Directed Call Pickup
  • Fax Features
  • Inbound Fax to Email (PDF)
  • Outbound PDF to Fax via Web
  • Media Files Management
  • Music-on-Hold Management and Upload
  • Click-to-Call Recording of Voice Prompts
  • Conferencing
  • Shared and Personal Conference Rooms
  • Inbound and Outbound Conferences
  • Real-time Conference Monitoring and Management
  • Reporting
  • Call Detail Records (CDR) Reporting
  • PBX usage statistics
  • Auto-Provisioning
  • Multiple Provisioning Options (TFTP, HTTP, etc.)
  • Sample Phone Templates
  • Phone Templates Management
  • Bulk Phones Auto Provisioning
  • Individual Device Button Assignments (Line, Speed-Dial, BLF)
  • Convenience Features
  • Bulk Generation of User Extensions
  • Automatic Password Generation
  • Mass Updates of User Extensions
  • Automatic DID Routing

Winfall’s VOIP service is a partner with Cloud Connexions.